We are finalising the Tailor terms of service. This page is a work-in-progress placeholder — no clauses, waivers, or obligations have been finalised yet. The points below describe the contact path for terms enquiries today. This page will be replaced with the full terms once they are ready.

• Contact legal@tailor.au for any terms-of-service enquiries, including requests for a written agreement ahead of the finalised terms.
• Customer agreements currently in place (e.g. signed order forms, MSAs, or contract schedules) remain the governing documents between Tailor Intelligence Pty Ltd and those customers.
• Nothing on this page constitutes final legal terms.

If you are a Tailor customer and need written confirmation of the terms that apply to your use of the service for your own compliance reviews, email legal@tailor.au and we will respond directly.

The service

Tailor is an AI document intelligence platform: you upload or create documents, and the platform assists with drafting, review, collaboration, and signing. AI-generated output can be wrong — you are responsible for reviewing content before you rely on it, send it, or sign it. Tailor is not a law firm and nothing the platform produces is legal advice.

Acceptable use

You must not use Tailor to break the law, to infringe others’ rights (including uploading content you have no right to process), to attempt to access other tenants’ data, to probe or disrupt the service, or to generate malicious or deceptive content. We may suspend access that threatens the security or integrity of the platform.

No warranty and liability

Pending the finalised terms, the service is provided on an “as is” and “as available” basis, and to the extent permitted by law Tailor’s liability is limited to re-supplying the service. Nothing in this page excludes rights that cannot be excluded under Australian law, including the Australian Consumer Law.

Governing law

These terms, and any dispute about the service, are governed by the laws of Queensland, Australia, and the courts of Queensland have jurisdiction.

Changes to these terms

This interim page will be replaced by the full terms of service; we may update it in the meantime. Material changes will be dated on this page, and continued use of the service after a change constitutes acceptance.

AI agent connectors

When you authorise a third-party AI runtime (for example ChatGPT through OpenAI Apps SDK or Codex, Claude through Anthropic remote MCP or the Claude Code plugin marketplace, Cursor, Windsurf) to connect to Tailor via tailor.au/connect, the following clauses apply in addition to any signed agreement.

• Tenant boundary. Every connector client and every issued token is bound to a single tenant. Tailor enforces tenant scope on every tool call; cross-tenant access is refused and audit-logged.
• Least-privilege scopes. You authorise specific scopes (read, write, destructive) at consent time. Tailor honours the granted scope on every tool invocation regardless of what the agent requests at runtime.
• Revocation. You may revoke any connector client or token at any time. Revocation propagates within seconds and invalidates outstanding tokens immediately.
• AI runtime relationship. Tailor is not affiliated with, endorsed by, or a reseller of the third-party AI runtime. The AI runtime vendor's own terms of service govern your use of that runtime; Tailor's terms govern only the Tailor side of the connection.
• No raw secret echo. Tailor will never return your API keys, OAuth codes, refresh tokens, or other shared secrets in a tool response or audit log line. Outputs are passed through a sensitive-value redactor so the agent's context window and any downstream training surface cannot be used to reconstruct your credentials.